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Last Updated: October 8, 2026
Ecosolution respects your privacy and is committed to protecting the information you provide when using our website, creating an account, placing an order, contacting us, or purchasing and using our PRIME membership.
This Privacy Policy explains what information we collect, how we use and protect it, when we may share it, how long we may retain it, and the rights and choices available to you.
Depending on how you interact with Ecosolution, we may collect the following information:
We aim to collect only information that is reasonably necessary for operating our website, processing and fulfilling orders, providing our services, managing customer accounts and memberships, communicating with customers, and carrying out legitimate business activities.
We may use your information to:
Where required, we will obtain your consent before using your information for purposes that require consent.
If you purchase or use Ecosolution PRIME, we may process information necessary to activate, manage, and administer your membership.
This may include:
We use this information to determine whether your membership is active and whether you are eligible for applicable PRIME pricing, exclusive products or product variations, member benefits, and PRIME delivery rates.
Your PRIME membership is associated with the Ecosolution account used to purchase or activate the membership.
Ecosolution processes personal information only for legitimate and specified purposes and only to the extent reasonably necessary for those purposes.
Depending on the circumstances, we may process personal information because:
Where processing is based on consent, you may withdraw your consent, subject to applicable legal or contractual limitations and the consequences of doing so.
Our website may use cookies and similar technologies to provide essential functionality and improve your experience.
These technologies may be used for purposes such as:
Some cookies or similar technologies may be provided by third-party services used by our website.
You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some website features.
We may share relevant information with service providers and other parties when reasonably necessary to operate our business, provide our services, or fulfill the purposes described in this Privacy Policy.
Depending on the circumstances, these parties may include:
We only share information to the extent reasonably necessary for the relevant purpose.
We do not sell personal information for the purpose of allowing third parties to independently market their products or services directly to you.
We may also disclose information when necessary to comply with a lawful request, legal process, or applicable requirement, or when reasonably necessary to protect our rights, customers, website, or business.
Our website may use third-party services to support functions such as payments, website hosting, analytics, communication, security, or other website features.
These third parties may process information on our behalf or as otherwise permitted by applicable law. Their handling of personal information may also be subject to their own privacy policies and terms.
Our website may also contain links to websites or services operated by third parties. Ecosolution is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Ecosolution takes reasonable organizational, physical, and technical measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
Access to personal information is limited to individuals and service providers who reasonably need the information for authorized business purposes.
However, no website, online service, or method of electronic transmission or storage can be guaranteed to be completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.
We retain information only for as long as reasonably necessary for the purposes for which it was collected, including:
When information is no longer required for these purposes, we may securely delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable requirements.
Some information may need to be retained for a longer period where required by law or where reasonably necessary to establish, exercise, or defend legal claims.
Subject to applicable law and any applicable limitations, you may have rights concerning your personal information, including the right to:
You may also have the right to lodge a privacy complaint with the appropriate authority where you believe your personal information has been handled improperly.
Requests may be subject to reasonable identity verification and any applicable legal requirements or limitations.
To exercise a privacy right or ask a question about how your information is handled, please contact us using the details provided below.
Our website and services are intended primarily for business customers and other customers who are legally able to use our services.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review the information and take appropriate action where necessary.
Some third-party service providers used by Ecosolution may process or store information outside the Philippines.
Where personal information is transferred to or processed in another country, Ecosolution will take reasonable steps to ensure that appropriate privacy and security safeguards are in place, consistent with applicable requirements.
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.
When we make changes, we will post the updated version on this page and revise the Last Updated date.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about how your personal information is handled, please contact us:
Ecosolution
Bebart’s Place, Brgy. Polang Yuta
Siquijor, 6225, Philippines
Email: info@shopecosolution.com
When making a privacy-related request, please provide enough information for us to understand your request and, where necessary, verify your identity.
